Who can make Referrals?
GP’s, district nurses and other hospital medical teams can refer people into the Sobell House Service.
We cannot accept self referrals.
What do we need to do?
To make a referral for specialist palliative care, you will need to complete a REFERRAL FORM and send it to us either by e mail or fax to our Triage office on 01865 857038 (fax).
You can also contact the Triage duty Clinical Nurse Specialist (CNS) or Consultant to talk through the referral or seek advice over a particular patient’s management. on 0800 2761484 or 01865 857036 (tel).
If the situation is urgent, we would always recommend a telephone call.
When is the service available?
This service is available from the hours of 9am to 4pm
Outside these hours, calls will be diverted to the inpatient unit where medical and nursing staff are available for advice.
What happens once the referral is made?
Referrals are reviewed each day by the Sobell House triage team at 9.30am with a member of the inpatient unit, community team and hospital palliative care team present. Where we require further information about a referral, you will receive a call from the duty CNS. Decisions are made about priorities for admission to the inpatient unit. Other decisions will also be made about patients being seen in other parts of the service and they will be contacted accordingly, e.g. referral to the community team, outpatient consultation either at Sobell House or one of our satellite clinics closer to the patients, respite care or day centre attendance.
We will liaise with the referrer to make necessary arrangements and keep in touch over progress.